Terms of service
Last Updated: May 2026
Welcome to The Gardenz. By accessing or using our website, purchasing our products, or engaging with our services, you agree to be bound by these Terms of Service.
1. General
Throughout the site, the terms "we", "us", and "our" refer to The Gardenz. By visiting our site and/or purchasing from us, you engage in our service and agree to these Terms of Service.
We reserve the right to update, modify, or replace any part of these Terms of Service at any time.
2. Products and Services
We strive to display our products, descriptions, and images as accurately as possible. However, we cannot guarantee that all colours, images, or product representations will appear exactly as displayed on your device.
Many products offered through The Gardenz are handmade, curated, second-life, or individually prepared. Variations may occur and are considered part of the unique nature of our products.
3. Luxe Angel Oils
Luxe Angel Oils are cosmetic products intended for external use only.
Customers are responsible for reviewing ingredient information and ensuring they are not allergic or sensitive to any ingredients.
The statements made regarding Luxe Angel Oils have not been evaluated by medical authorities and are not intended to diagnose, treat, cure, or prevent any disease.
If irritation occurs, discontinue use immediately.
4. Pricing
All prices are displayed in New Zealand Dollars (NZD) unless otherwise stated.
We reserve the right to change prices, discontinue products, or modify offerings without notice.
5. Orders
We reserve the right to refuse or cancel any order at our discretion.
If an order is cancelled after payment has been received, a refund will be issued to the original payment method.
6. Shipping
Shipping times provided are estimates only and may vary due to courier delays, customs processing, weather events, or circumstances beyond our control.
Please refer to our Shipping Policy for further information.
7. Returns and Refunds
Due to hygiene and safety considerations, opened or used cosmetic products cannot be returned unless required by applicable consumer laws.
For damaged, incorrect, or defective items, please contact us within 14 days of receiving your order.
8. Intellectual Property
All content on this website, including logos, branding, text, images, graphics, designs, artwork, product names, and creative concepts, is the property of The Gardenz unless otherwise stated.
No content may be copied, reproduced, distributed, or used without prior written permission.
9. Limitation of Liability
To the fullest extent permitted by law, The Gardenz shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services.
10. Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of New Zealand.
12. Product Disclaimer
Luxe Angel Oils are cosmetic products intended for external use only. Results may vary between individuals. Customers are responsible for reviewing ingredient information before use. A patch test is recommended prior to application. If irritation occurs, discontinue use immediately. The information provided on this website is for general informational purposes only and is not intended to diagnose, treat, cure, or prevent any disease or medical condition.
13. Contact Information
For questions regarding these Terms of Service, please contact:
The Gardenz
New Zealand
monica@thegardenz.com